Natural Spirits GmbH (=”we” or « us »)
c/o Anne Létrilliart-Le Penven
Wydenstr 23, 3076 Worb

Commercial Register No.: CHE-161.715.577

Article 1: Scope of Application

These general terms and conditions of sale apply to all transactions made through the websites of the individual enterprise Natural Spirits GmbH.
Any individual or legal entity placing an order with us is considered a « client. »

Article 2: Age Limitation

Age restrictions apply: we only accept clients over 13 years old. Younger clients of age should have parents permission to access our products or services.

Article 3: Orders

Any order placed on a site owned by Natural Spirits GmbH implies full acceptance of these general terms and conditions of sale.

Article 4: Prices

Prices are indicated in various currencies and exclude VAT.
No private person nor business can reclaim the VAT.
You do not need to cover order processing fees or commissions paid to payment institutions. We take care of those costs. Therefore you cannot reclaim them neither.
The price of items can be changed at any time, but the rate applied to an order is always the one announced at the time of the order.

Article 5: Payment

Payment is required at the time of order, including for pre-ordered products.
You can pay using one of the payment solution offered on the website or available during personal coaching on the spot.

For Stripe of Paypal payment, the information transmitted is encrypted using SSL 128-bit protocol and cannot be read during transmission over the network. Any guarantee of the security of this system is the sole responsibility of Stripe and PayPal, which have proven themselves by handling millions of secure payments every day.

Article 6: Access and Delivery

These general terms and conditions of sale apply to all transactions made through the websites of Natural Spirits GmbH.
If you have difficulty accessing your order, please contact support via the contact form on this website.

Article 7: Copyright

All elements of the site and products are and remain the intellectual and exclusive property of the company.
No one is authorized to reproduce, exploit, redistribute, or use any elements of the site, whether software, visual, or audio, in any way, even partially, or to share their personal member access credentials with a third party.
You may quote some material while making sure the author is perfectly visible (Anne Létrilliart) and a link to our website added.

Article 8: Your personal responsibility

You may use the site and the service only for lawful purposes. You agree to be financially responsible for all purchases made by you or by someone acting on your behalf via the site. You agree to use the site and purchase services or products through the site for legitimate, non-commercial purposes only. You must not post or transmit on the site any material that violates or infringes the rights of others, or that is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains formulas, recipes, or instructions that encourage conduct that would constitute a criminal offense, create civil liability, or otherwise violate any law.
Statements made on this site are solely the opinions of the author and should not be construed as professional advice. You are solely responsible for your decisions, actions, and results in life, and by your use of this site, you agree not to attempt to hold us liable for such decisions, actions, or results, at any time, under any circumstances.

Article 9: Refund Policy

The refund guarantee depends on what is mentioned on the service or product’s presentation page.
If no refund guarantee is stated on the product/service page, no refund will be issued after purchase. There are in particular no refund for any session of personal coaching.
We strongly believe that our content is valuable and that one must be willing to invest in themselves to achieve ambitious results.
Accessing the content (by downloading or viewing it, even partially) is considered full execution of the contract and, therefore, waives the right of withdrawal.
However, if a refund guarantee is stated on the product’s presentation page, please contact customer support through the contact form to request it.

Article 10: Refusal of Service

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person, or entity, without obligation to provide a reason for doing so. No order is deemed accepted by us until payment has been processed. We may, at any time, modify or discontinue any aspect or feature of the site or service, provided that we fulfill our prior responsibilities to you based on the acceptance of your payment.

Article 11: Orders confirmation

We will send you an email to confirm the placement of your order and provide details regarding the service and/or delivery of the product. In the event of an error in this confirmation email, it is your responsibility to inform us as soon as possible.

Article 12: Limitation of liability

You agree that we will not be liable for any direct, indirect, incidental, consequential, special, punitive, exemplary, or other damages arising from your use of the site or the service. Further, Anne is not responsible for damages related to:

(i) any performance failure, error, omission, service denial, attack, interruption, deletion, defect, delay in operation or transmission, computer virus, or line or system failure;

(ii) loss of revenues, expected profits, business, savings, goodwill, or data; and

(iii) theft, destruction, unauthorized access to, alteration, or use of your information or property by third parties, regardless of our negligence, gross negligence, failure of essential purpose, and whether such liability arises from negligence, contract, title, or any other legal theory. The above limitation applies even if we have been advised of the possibility or could have foreseen the damages. In those countries and states that do not allow the exclusion or limitation of liability for damages, our liability is limited to the full extent permitted by law. In no event shall Anne’s cumulative liability to you exceed the total purchase price of the service you purchased from us, and if no purchase has been made by you, our cumulative liability to you shall not exceed $100.

Article 13: Disclaimer of Warranties

All materials and services on this site are provided on an « as is » and « as available » basis without any warranty of any kind, express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose or non-infringement. Without limiting the foregoing, we make no warranty that: (a) the services and materials will meet your requirements, (b) the services and materials will be uninterrupted, timely, secure, or error-free, (c) results that may be obtained from the use of the services or materials will be effective, accurate, or reliable, or (d) the quality of any products, services, or information purchased or obtained by you from us or our affiliates will meet your expectations or be free of errors, errata, or defects.

This site may include technical or other errors, inaccuracies, or typographical errors. We may make changes to the materials and services on this site, including prices and descriptions of any products listed here, at any time without notice. Materials or services on this site may be out of date, and we make no commitment to update such materials or services.

Your use of the services or download or other acquisition of any materials through this site is at your own discretion and risk and with your acceptance that you will be solely responsible for any damage to your computer system or loss of data resulting from such activities.

Through your use of the site, you may have the opportunity to engage in commercial transactions with other users and providers. You acknowledge that all transactions relating to any goods or services offered by a third party, including but not limited to, purchase terms, payment terms, warranties, guarantees, maintenance, and delivery terms relating to such transactions, are solely between the seller or buyer of such goods and services and you. We make no warranties regarding transactions conducted through or in connection with this site, and you understand and agree that such transactions are solely at your own risk. Any warranty provided in connection with any product, service, material, or information available on or through this site by a third party is provided solely by such third party and not by us or any of our affiliates.

The content available on this site often reflects the opinions and judgments of an information provider, a site user, or another person or entity not connected with us. We do not endorse or are responsible for the accuracy or reliability of any opinion, advice, or statement made by anyone other than an authorized spokesperson for Anne acting in their official capacity. Please refer to the specific editorial policies published on various sections of this site, if applicable, for more information, which policies are incorporated by reference into these terms of use.

You understand and agree that temporary interruptions of the services available on this site may occur as normal events. You further understand and agree that we have no control over the third-party networks you may access in the course of your use of this site, and therefore, delays and disruptions of other network transmissions are completely beyond our control.

You understand and agree that the services available on this site are provided « as is » and that we assume no responsibility for the timeliness, deletion, misdelivery, or failure to store user communications or personalization settings.

Certain states or jurisdictions do not allow the exclusion of certain warranties, so some of the above limitations may not apply to you.

Article 14: Governing law, venue and mediation

This Agreement will be interpreted and governed by Swiss law as it applies to contracts executed and performed entirely in the canton of residency of the company. The exclusive venue for any arbitration or legal proceeding based on or arising out of this Agreement, or related to a dispute, including any claim involving Natural Spirit gmbH or its affiliates, subsidiaries, employees, subcontractors, officers, directors, telecommunications providers, and content providers, shall be our canton of residence. The parties agree to attempt to resolve any dispute, claim, or controversy arising from or related to this Agreement through mediation, which will be conducted in accordance with the then-current mediation procedures or any other procedures upon which the parties may agree. The parties further agree that their respective good faith participation in mediation is a prerequisite to pursuing any other available legal or equitable remedies, including litigation, arbitration, or dispute resolution procedures.

Article 15: Recovery of litigation expenses

If any action, arbitration, or other proceeding is initiated to enforce this agreement, or due to a dispute, breach, default, or alleged misrepresentation related to any provision of this agreement, the prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other expenses incurred in connection with such action or proceeding, in addition to any other relief to which they may be entitled.

Last update: December 2024